Dentira is one of the fastest-growing, profitable healthcare startups revolutionizing clinic operations across multiple countries. Our flagship product transformed dental procurement by introducing the world’s first real-time price and product comparison engine for dental supplies across the US, Canada, Australia, and New Zealand. Building on this success, our Lab Platform seamlessly connects clinics, intraoral scanners, and dental labs to streamline workflows and improve efficiency. We are also leveraging advanced AI technologies to solve complex challenges such as Automatic Invoice Reconciliation and procedure cost prediction across multiple healthcare verticals. As we continue to scale rapidly, our goal is to achieve 10X growth in the next 3 years.
The Role
We're looking for a modern-age Technical Program Manager with 5+ Years of experince to own the execution layer of our Procurement and Vendor Operations.
This is not a roadmap or product strategy role. Instead, you'll be responsible for:
- Driving day-to-day execution
- Keeping vendor commitments on track
- Removing blockers before work stalls
- Maintaining complete visibility into project status
- Communicating risks proactively
We're looking for someone who doesn't just identify problems—but uses AI tools to transform raw information into dashboards, charts, and visual insights that clearly communicate issues and drive action.
The technical expectation is intentionally light. You won't be writing production code, but you should be comfortable learning enough technical knowledge to:
- Triage support issues
- Review basic logs
- Understand simple configurations
- Determine whether an issue requires engineering support
We'll help develop the rest.
What You'll OwnDelivery Execution
- Lead Agile ceremonies (Standups, Sprint Planning, Retrospectives)
- Maintain an accurate Jira board
- Ensure the team is focused on the highest-priority work
Prioritization
- Prioritize work based on business impact
- Push back on lower-priority requests with data
- Stay aligned with:
- Customer Success
- Support
- Business Teams
- Product Managers
Vendor Management
- Drive meetings with vendors
- Own communication
- Track commitments
- Ensure agreed deliverables are implemented on time
Delivery Tracking
- Monitor commitments versus actual delivery
- Communicate risks early
- Escalate delays proactively
AI-powered Problem Solving
When identifying issues:
Don't simply describe them.
Instead:
- Create dashboards
- Build visual reports
- Generate AI-powered insights
- Present clear evidence that supports decision-making
Operational Improvements
- Identify recurring operational pain points
- Work with Team Leads to improve processes
Support Triage
- Perform first-level technical checks
- Resolve simple issues
- Route engineering issues appropriately
What We're Looking ForNon-NegotiablesExceptional Communication
You should be able to:
- Lead meetings confidently
- Drive decisions
- Communicate with senior stakeholders
- Write clear follow-ups
- Close communication loops
Cross-Cultural Communication
You'll regularly work with teams across:
- USA
- Canada
- Australia
- New Zealand
- France
- UK
- Belgium
- Germany
- India
You should be comfortable collaborating across multiple cultures and time zones.
Ownership
You are expected to:
- Own commitments end-to-end
- Define your own processes
- Follow up proactively
- Escalate risks before they become problems
"I didn't know it was blocked" is not acceptable.
AI-Native Mindset
You should naturally use AI for:
- Writing communications
- Summarizing discussions
- Ticket triaging
- Creating dashboards
- Building workflows
- Producing visual insights
Process & Tooling
Strong working knowledge of:
- Excel
- Filtering
- Pivot Tables
- Tracking
- Reporting
- Jira
- Scrum
- Agile
Technical Curiosity
Only basic technical knowledge is required.
You should be comfortable:
- Reading simple logs
- Understanding requests
- Identifying whether an issue requires engineering involvement
We'll help develop deeper technical knowledge.
Strong Signals
Preferred experience includes:
- Technical Program Manager
- Program Manager
- Delivery Manager
- Product Owner
- Engineering Lead
- Support Lead moving into coordination
Additional advantages:
- Vendor Management
- Procurement Operations
- Slack
- Monitoring dashboards
- Healthcare
- B2B SaaS
- Regulated industries
Application Question(s):
- The interview will be conducted offline at our Bangalore office. Are you comfortable attending a face-to-face interview in Bangalore?
Work Location: Hybrid remote in Bengaluru, Karnataka
