- Team Management and Leadership:
- Manage operations of multiple outlets within an area
- Develop restaurant business and catering business
- Hiring staff ; develop and build a team for the outlets
- Ensure adequate staffing levels, scheduling, and training to meet operational needs.
- Ensure that each restaurant operates efficiently and effectively within established guidelines, procedures, and budgets.
- Implement and train team on SOP's and systems
- Monitor key performance indicators (KPIs) such as sales, food costs, labour costs, and customer satisfaction, taking corrective action as needed.
- Ensure a consistently positive customer experience across all restaurant locations.
- Ensure high standard of service, implementing and maintaining service SOP.
- Monitor and evaluate customer feedback and google reviews. Address complaints and implement measures to improve satisfaction.
- Maintain high standards of cleanliness, hygiene, and ambiance in the restaurants, implement cleaning SOP and schedules.
- Collaborate with the marketing team to implement local marketing initiatives.
- Participate in promising local events and festivals to spread brand.
- Conduct reviews and audits of existing standard operating procedures. Work on improving and implementing SOP’s.
- Coordinate preventive maintenance checks and upkeep of IT, facility and equipment to ensure smooth and uninterrupted operations.
Job Types: Full-time, Permanent
Pay: ₹50,000.00 - ₹55,000.00 per month
Application Question(s):
- Do you have any degree or diploma in hotel management ?
Education:
Experience:
- Recruiting: 3 years (Required)
- Restaurant management: 7 years (Required)
Location:
Work Location: In person
