Job Description – Sales Manager
Company: Derma Arts
Location: Greater Kailash-1, New Delhi
Position: Sales Manager
Experience: 4–6 years in Sales Management, preferably in Dermatology, Aesthetic, Cosmetology, Healthcare, Wellness, or Clinic Industry
Job Summary
We are looking for an experienced and target-driven Sales Manager to lead our sales team and drive revenue growth at Derma Arts. The ideal candidate should have strong leadership, communication, customer-handling, and sales-conversion skills, with a proven track record of achieving targets.
Key Responsibilities
- Lead, manage, and motivate the Sales /Telecalling team.
- Set daily, weekly, and monthly sales targets and ensure achievement.
- Monitor leads from calls, WhatsApp, social media, digital campaigns, and other sources.
- Ensure effective lead follow-up, conversion, appointment booking, and clinic visits.
- Track the complete customer journey from enquiry to consultation and treatment conversion.
- Handle high-value clients and assist the team in closing treatment packages.
- Develop strategies to improve lead conversion, walk-ins, package sales, and revenue.
- Monitor individual team performance through daily reports and KPIs.
- Conduct regular team meetings, performance reviews, and sales training.
- Identify gaps in the sales process and implement corrective actions.
- Coordinate with doctors, therapists, front desk, and management for smooth customer handling.
- Maintain strong relationships with existing and potential clients.
- Handle customer objections, queries, and escalations professionally.
- Prepare and share daily/weekly/monthly sales reports with management.
- Ensure proper CRM/lead management and timely follow-ups.
Key Performance Indicators (KPIs)
- Monthly revenue and sales target achievement
- Lead-to-appointment conversion
- Appointment-to-visit conversion
- Consultation-to-treatment conversion
- Package sales and average billing value
- Team productivity and individual performance
- Lead follow-up efficiency
- Customer retention and repeat business
Required Skills
- Excellent communication and negotiation skills
- Strong sales closing and objection-handling abilities
- Proven team management and leadership skills
- Target-oriented and highly result-driven
- Strong customer-handling skills
- Good understanding of sales funnels and lead conversion
- Ability to work under pressure and meet deadlines
- Good knowledge of Excel/Google Sheets and CRM systems
- Professional and confident personality
- Experience in aesthetic/dermatology/clinic sales will be preferred
Candidate Profile
- Minimum 4 years of relevant sales experience
- Prior experience managing a sales/counselling team
- Experience in healthcare, dermatology, aesthetics, cosmetology, wellness, or premium service sales is highly preferred
- Should have a strong record of achieving sales targets
- Immediate joiners or candidates with short notice period will be preferred
Job Type: Full-time
Location: Greater Kailash-1, New Delhi
Salary: As per experience and industry standards + performance incentives
Pay: ₹45,000.00 - ₹60,000.00 per month
Work Location: In person
