IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses.
The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here.
This role is part of our KYC (Know Your Customer) team - they are responsible for understanding more about people who want to trade on our platform using digital services like identity verification. You will proactively contact clients to help move them through the application process to become a live client.
Your role in the Team's Success.
IG operates across multiple jurisdictions and asset classes and has important compliance requirements, including KYC Client Onboarding. You will be part of the KYC team where your primary activity will be reviewing exceptions for new customer accounts, evaluates all type of retail, Corporate and Institutional accounts and analyse new customer processes and policies. You will need to communicate effectively and efficiently with our Clients (via written forms such as web chat and e-mail), as well as with rele vant internal and external parties to complete the KYC review process. This role offers good learning in Anti-money laundering (AML) processes and procedures and also opportunities to identify risk and provide supports in fixing the risks identified, problem solving skills, develop in other areas of the wider operations team and to build strong relationships with compliance and other operational departments.
What you'll need for this role:
Key Qualification Requirements:
We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office - which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:
We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey.
The Perks
Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.
Join us for this exciting journey. Apply now!
