Job Description – Desktop Support Engineer (L1)Position: Desktop Support Engineer (L1)
We are hiring enthusiastic and skilled candidates for the role of Desktop Support Engineer (L1) to provide technical support and troubleshooting assistance to end users.
Job Details
- Role: Desktop Support Engineer (L1)
- Experience Required: Minimum 1.5 Years (Relevant Experience)
- Location: Hyderabad, Secundrabad
- Language Requirement: Hindi Speaking (Mandatory)
Educational Qualification
Candidates from the following technical backgrounds are eligible:
- B.Tech
- B.E
- BCA
- Diploma
- B.Sc (Computer Science)
Note: B.Com candidates are not eligible.
Key Responsibilities
- Troubleshoot desktop and laptop issues
- Install, configure, and support Windows operating systems
- Provide basic networking support
- Handle printer installation and hardware troubleshooting
- Deliver end-user technical support
- Resolve software and system-related issues
- Coordinate with internal teams for issue escalation
- Maintain IT assets and support documentation
Required Skills
- Strong troubleshooting and problem-solving abilities
- Knowledge of Windows OS installation and configuration
- Basic understanding of networking concepts
- Experience with printer and hardware support
- Good communication and user-handling skills
- Familiarity with ticketing tools and remote support
Preferred Candidate Profile
- Minimum 1.5 years of experience in desktop support
- Ability to work in a fast-paced environment
- Customer-focused attitude
- Good communication skills in Hindi and English
Employment Type
Pay: ₹19,000.00 - ₹23,000.00 per month
Benefits:
Work Location: In person
