Job Summary:
The Relationship Executive is responsible for building and maintaining strong relationships with customers, ensuring excellent customer service, generating business opportunities, and achieving assigned sales and customer retention targets.
Key Responsibilities:
- Build and maintain long-term relationships with existing and prospective customers.
- Understand customer requirements and provide suitable products or services.
- Follow up with leads and convert them into successful business.
- Handle customer inquiries, complaints, and requests promptly and professionally.
- Maintain accurate customer records and update the CRM/ERP system.
- Achieve monthly sales, revenue, and customer acquisition targets.
- Coordinate with internal teams to ensure smooth service delivery.
- Conduct regular follow-ups to improve customer satisfaction and retention.
- Prepare daily, weekly, and monthly activity reports.
- Participate in promotional campaigns and customer engagement activities.
- Ensure compliance with company policies and procedures.
Pay: ₹12,000.00 - ₹14,000.00 per month
Benefits:
Work Location: In person
