Position: Telecaller Intern
Department: Sales and Marketing
Duration: 3 Months
Location: Ahmedabad, Gujarat
Reporting To: Marketing Head
Stipend: Rs.10,000/- to Rs. 15, 000/-
About the Internship:
We are seeking enthusiastic and confident individuals to join our team as Telecaller Interns. This internship offers hands-on experience in customer communication, lead generation, sales support, and business development. Interns will work closely with the sales team to engage potential customers and contribute to business growth.
Key Responsibilities
- Make outbound calls to prospective customers from the provided database.
- Introduce company products and services to potential customers.
- Generate and qualify leads for the sales team.
- Follow up with interested prospects and maintain regular communication.
- Schedule meetings, demos, or callbacks for the sales team.
- Maintain accurate records of customer interactions and call outcomes.
- Update lead status in Excel sheets or CRM software.
- Meet daily and weekly calling targets.
- Gather customer feedback and market insights.
Eligibility Criteria
- Pursuing or recently completed Graduation/Post-Graduation.
- Excellent communication skills in Hindi, English and Gujarati.
- Basic knowledge of MS Excel, Google Sheets, and email communication.
- Strong interpersonal and convincing skills.
- Willingness to learn sales and customer relationship management.
Learning Opportunities
During the internship, candidates will gain exposure to:
- Telecalling and Customer Interaction
- Lead Generation Techniques
- CRM Management
- Sales Process and Funnel Management
- Business Communication Skills
- Customer Relationship Management
Key Performance Indicators (KPIs)
- Number of calls made per day
- Qualified leads generated
- Follow-up completion rate
What We Offer
- Internship Certificate upon successful completion.
- Letter of Recommendation (based on performance).
- Practical exposure to Sales and Business Development.
- Mentorship and Training.
- Potential opportunity for a full-time role based on performance.
Working Hours
- Monday to Friday (5 Days working)
- Working Hours - 9:30 to 6:30 pm
Desired Competencies
- Communication Skills
- Confidence and Professionalism
- Active Listening
- Time Management
- Positive Attitude
- Result Orientation
Internship Duration: 3 Months
Location: Ahmedabad, Gujarat
Stipend: Rs. 10,000 to Rs. 15,000
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Paid sick time
- Paid time off
Work Location: In person
