Job Description:
Job Summary:
We are seeking a courteous and professional candidate to join Archish. As the first point of contact for patients and visitors, you will play a vital role in delivering excellent customer service, managing front office operations, and ensuring the smooth flow of administrative activities.
JOB DESCRIPTION – ROLES AND RESPONSIBILITIES
- Greet and assist patients, visitors, and vendors in a warm and professional manner.
- Manage appointment scheduling, rescheduling, and cancellations both in person and via phone/email.
- Maintain and update patient records in the system with accuracy and confidentiality.
- Handle incoming and outgoing calls, emails, and inquiries efficiently.
- Process billing, payments, and issue receipts as needed
- Manage front desk inventory, stationery, and cleanliness of the reception area.
- Manage Patient records, data entry, feedback collection and feedback analysis.
QUALIFICATION
- Any Graduate from a recognized university
- Proved 1 year of experience as a People relations executive, front desk executive, receptionist, or customer service representative.
- Excellent verbal and written communication skills
- Strong organizational, interpersonal, and problem-solving skills
- Ability to multitask and remain calm in a fast-paced environment
- Basic understanding of medical terminology and procedures (preferred)
- Fluent in English and Kannada.
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
Job Types: Full-time, Permanent
Work Location: Sarjapur, Bangalore
Pay: ₹25,000.00 - ₹28,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
