Job Title: Team Member / SME – Employee Benefit - HRO
Date : June 14th, 2026 (on Sunday)
Timings : 10:00 AM – 12:30 PM
Venue : TCS, Sahyadri Park, Plot No. 2 & 3, MIDC SEZ, Rajiv Gandhi Infotech Park, Phase-III, Maan, Hinjewadi, PUNE
Experience Required: 1-8 years
Key Responsibilities:
- Be focused on processing, verifying, and managing claims for reimbursements.
- Ensuring accurate payments by preparing files and ensuring timely payments.
- Maintain track of Payments made and “Fallouts”.
- Handling “Fallouts” diligently and taking them to logical closures.
- Handle various aspects of the claim lifecycle, from initial review to final payment including regular follow ups with multiple stakeholders – Customer, Client, F&A, vendor portal.
- Adhering to company policies and regulations.
- Responding to employee queries with TAT.
- Review claims processed by the team for correctness and completeness.
- Serve as SPOC for stakeholders addressing inquiries and providing updates.
- Guide the team of processors and oversee their performance.
- Analyze claims to identify trends, detect potential frauds and areas of Improvements.
- Diligently attend to escalation
- Publishing reports to leadership on performance metrices
- Maintain Proper documentation of processes and cross skilling of resources
- Ensure SLA’s & KPI’s are consistently met.
Main Skills:
- "HR Operations expertise,
- Communication, Comprehending and articulation skills
- Managing customer stakeholders directly
- Experience in designing the processes with tech supports"
Work Experience:
1-8 years of experience managing claim reimbursements, especially travel claims.
Technical Experience
- Experience in MS Outlook, MS Excel, SAP
