Job Description: Security Supervisor
Job Title: Security Supervisor
Department: Security
Reports To: Security Manager / Operations Manager
Job Summary
A Security Supervisor is responsible for overseeing the daily operations of the security team, ensuring the safety and security of people, property, and assets. The role includes supervising security personnel, enforcing security procedures, responding to incidents, and maintaining a safe working environment.
Key Responsibilities
- Supervise and coordinate the activities of security guards.
- Prepare duty rosters and manage shift schedules.
- Monitor CCTV systems, alarms, and access control systems.
- Conduct regular patrols and security inspections.
- Ensure compliance with company security policies and procedures.
- Respond promptly to emergencies, incidents, and security breaches.
- Investigate incidents, prepare reports, and recommend corrective actions.
- Train, mentor, and evaluate security staff.
- Coordinate with law enforcement, emergency services, and management when required.
- Maintain visitor management and access control records.
- Conduct risk assessments and identify potential security threats.
- Ensure all security equipment is operational and report maintenance issues.
- Enforce health, safety, and fire safety regulations.
Required Qualifications
- High school diploma or equivalent (Bachelor's degree is an advantage).
- Previous experience in security, with at least 2–5 years in a supervisory role.
- Valid security license or certification (as required by local regulations).
- Knowledge of CCTV, access control systems, and emergency response procedures.
- Basic computer skills, including Microsoft Office.
Required Skills
- Leadership and team management
- Strong communication and interpersonal skills
- Problem-solving and decision-making
- Observation and attention to detail
- Report writing and documentation
- Conflict resolution
- Time management and organizational skills
- Ability to remain calm under pressure
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to work rotating shifts, weekends, and holidays.
- Physically fit to respond to emergencies.
Key Performance Indicators (KPIs)
- Incident response time
- Reduction in security incidents
- Team attendance and discipline
- Compliance with security procedures
- Quality and accuracy of incident reports
- Customer/client satisfaction
- Successful completion of security audits
Working Conditions
- Indoor and outdoor work environments.
- Shift-based schedule, including nights, weekends, and public holidays.
- Exposure to emergency situations requiring quick decision-making.
This job description can be tailored for specific industries such as corporate offices, manufacturing plants, hospitals, hotels, residential communities, retail, airports, or educational institutions.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
