Every successful home loan begins with precision, communication, and exceptional client care. The Mortgage Loan Processor (Bilingual English & Bengali) plays a critical role in guiding borrowers through the mortgage process, ensuring accurate documentation, regulatory compliance, and efficient loan progression. Supporting a respected U.S. mortgage lending organization, this opportunity offers long-term career growth with Emapta, designed for top talent seeking global exposure, stability, and meaningful impact in helping families achieve homeownership.
Snapshot
- Employment Type: Full-time
- Work Setup: Work From Home
- Shift: Mid Shift, 10:00 am-7:00 pm ET, Weekends Off
Benefits
- Competitive package
- Medical life insurance
- Standard government and Emapta benefits
- Well-equipped, modern, and accessible offices
- Employee engagement initiatives
- Mentorship and exposure to global leaders and teams
- Diverse, inclusive, and supportive culture
- Transparent performance management
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
Qualifications
Required
- Minimum 3 years of mortgage loan processing experience
- Fluency in English and Bengali, both spoken and written
- Strong understanding of residential mortgage lending processes and documentation
- Experience using loan origination systems and mortgage technology platforms
- Excellent communication, organizational, and time-management skills
- Ability to manage multiple loan files simultaneously in a fast-paced environment
- Strong attention to detail and commitment to accuracy
Preferred
- Comprehensive knowledge of U.S. mortgage loan products, including Conventional, FHA, VA, USDA, and Jumbo loans.
- Strong familiarity with Non-QM loans, refinance programs, and first-time homebuyer programs.
- Familiarity with federal and state mortgage compliance requirements
- Experience working in a broker or correspondent lending environment
Responsibilities
- Review loan applications and supporting documentation for completeness and accuracy.
- Prepare and deliver required loan disclosures in accordance with federal and state regulations.
- Communicate with borrowers to obtain required documentation and resolve outstanding conditions.
- Coordinate with loan officers, underwriters, title companies, appraisers, HOAs, insurance agents, and other third-party vendors.
- Order and track appraisals, title reports, HOA documents, flood certifications, and other required items.
- Monitor loan milestones and ensure files progress efficiently through the processing pipeline.
- Submit complete loan packages to underwriting and address underwriting conditions promptly.
- Prepare loan files for closing and coordinate closing requirements with all parties involved.
- Assist with post-closing follow-up and resolve outstanding issues.
- Maintain accurate loan records and ensure compliance with investor, lender, and regulatory guidelines.
- Provide exceptional customer service throughout the loan process.
Pay: ₹60,000.00 - ₹70,000.00 per month
Application Question(s):
- Can you work in US business hours?
- Are you fluent both in English & Bengali?
Experience:
- Loan/Mortgage Processing: 3 years (Preferred)
Work Location: Remote
