Key Responsibilities
Entuity Deployment & Management
- Deploy, configure, and manage Entuity Network Analytics at enterprise scale
- Configure device polling, thresholds, alerts, dashboards, and reports
- Perform upgrades, health checks, maintenance, and tuning activities
Network Monitoring & Troubleshooting
- Monitor routers, switches, firewalls, wireless controllers, and load balancers
- Monitor via SNMP, ICMP, Syslog, and REST APIs
- Conduct deep-dive root cause analysis (RCA) for network and performance issues
- Optimize alerts to reduce noise and increase monitoring accuracy
Integrations & Automation
- Integrate Entuity with ITSM tools (ServiceNow, Remedy, etc.)
- Integrate and monitor SD-WAN controller platforms
- Design and implement API-based ingestion workflows and automation
- Support SLA reporting, capacity planning, and NOC operations
Cross-Functional Collaboration
- Work closely with Network Engineering, NOC, Infra, and Automation teams
- Document processes and contribute to continuous improvement initiatives
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Required Skills & Experience
- 5–10 years of experience in Network Monitoring / Network Operations
- Strong, hands-on experience with Entuity (mandatory)
- Strong understanding of networking fundamentals (TCP/IP, SNMP, VLANs, Routing & Switching)
- Knowledge of routing protocols: BGP, OSPF, EIGRP
- Experience in multi-vendor environments (Cisco, Juniper, Aruba, Palo Alto, F5)
- Hands-on experience with REST APIs, JSON, authentication methods
- Scripting experience—Python preferred
- Good understanding of Linux/Unix systems
- Familiarity with ITIL processes
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Good to Have
✨ Experience with cloud or hybrid networking (AWS, Azure, GCP) ✨ Exposure to automation tools like Ansible, Terraform ✨ Experience with other monitoring platforms (SolarWinds, Netcool, Dynatrace, ThousandEyes) ✨ Relevant certifications: ITIL, SD-WAN-Cisco/Meraki, et
