- Handle inbound and outbound customer calls professionally.
- Respond to customer inquiries via phone, email, or chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions and follow-ups.
- Escalate complex issues to the concerned team when required.
- Provide product/service information to customers.
- Ensure high levels of customer satisfaction through timely support.
- Follow company processes and quality standards while handling customers.
- Coordinate with internal teams to resolve customer concerns.
Requirements
- Minimum 6 months to 1 year of experience in Customer Care, Telecalling, or Customer Support.
- Good communication skills in English and Tamil.
- Basic computer knowledge and internet usage.
- Ability to work independently from home.
- Strong customer handling and problem-solving skills.
- Positive attitude and willingness to learn.
HIRING – CUSTOMER CARE ASSOCIATES
Work From Home
Openings: 2
Experience: 6 Months – 1 Year
Salary: Starting from ₹15,000 (Based on Experience)
Good Communication Skills
Customer Handling Experience Preferred
Basic Computer Knowledge Required
Share your updated CV for immediate interview.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: Remote
