Responsibilities:
Review and perform repetitive payment transactions taking into consideration compliance requirements, contract restrictions, legal documents and tax considerations. Investigate and resolve calculation and transactional problems which includes balancing/reconciling accounting and recordkeeping for retirement and repetitive records. Communicate with external and internal clients and internal/external business partners regarding calculations and other retirement and repetitive payment records in an accurate and timely manner. Ensure appropriate materials and forms are provided. Be able to meet productivity and quality measurement goals.
Qualifications:
Bachelor’s degree and above
Must have strong math and/or key skill
Must have good interpersonal, analytical, organization, decision making and customer service skills
Strong knowledge of contract provisions, pension and repetitive payment recordkeeping and accounting systems required
Must have ability to adapt to frequent change, handle a large volume of work and balance multiple initiatives while working in a team environment to meet customers’ needs and achieve overall goals
Must have the ability to utilize various mainframe PC applications including word processing and spreadsheets
