Store Supervisor (Retail) – Job Description
Job Title : Retail – Store Supervisor
Department : Operations
Job Type : Full Time
Location : gurgaon
Duties & Responsibilities:
- Provide exceptional customer service by addressing inquiries and ensuring a positive
experience.
- Interact with customers to understand their needs and preferences, offering services
recommendations and assistance.
- Supervise and lead a team of store employees, ensuring they deliver high-quality service.
- Schedule and coordinate with staff delegate tasks and monitor performance to optimize
team efficiency.
- Address and resolve customer and employee concerns promptly, fostering a positive and
collaborative atmosphere within the store.
- Generate regular reports on key performance indicators, such as sales trends, customer
feedback, and inventory levels, to support decision-making.
- Foster clear communication channels within the team and with higher management to
ensure a cohesive and informed work environment.
Requirements and skills
- Experience in Retail 1 year to 2 years
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Graduate
- Basis MS office
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Application Question(s):
- we are offering between 18000 k-25000 k is that okay?
Education:
Experience:
- Retail sales: 1 year (Preferred)
Work Location: In person
