- Build and maintain strong relationships with existing and potential customers.
- Handle customer enquiries through phone, email, and direct communication.
- Follow up with customers regarding enquiries, quotations, orders, and payments.
- Understand customer requirements and provide suitable product/service information.
- Generate leads and identify new business opportunities.
- Coordinate with the sales and operations teams to ensure timely customer support.
- Maintain regular follow-ups with customers and ensure customer satisfaction.
- Resolve customer complaints and escalate issues when required.
- Maintain accurate customer records and update CRM/database regularly.
- Achieve assigned customer retention, follow-up, and sales targets.
- Prepare daily/weekly reports on customer interactions and follow-ups.
- Support the sales team in converting leads into successful business opportunities.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
Application Question(s):
- This is for a pet clinic, and you will be responsible for handling the clients and managing their requirements. Is that okay with you?
- The working hours are from 9:30 AM to 6:30 PM.Is that okay for you?
Work Location: In person
