1. Collection & Follow-ups
- Contact customers via phone, email, and field visits for overdue and bad debt recovery
- Send timely reminders for due and overdue invoices
- Ensure consistent follow-up until payment is received
2. Debt Recovery
- Manage delinquent and high-risk customer accounts
- Negotiate repayment plans, settlements, or restructuring where required
- Maximize recovery while minimizing bad debts
3. Field Visits
- Conduct customer visits for recovery (Domestic & International, As applicable)
- Verify customer details and facilitate payment collection
4. Documentation & Reporting
- Maintain accurate records of all communications and recovery actions
- Update recovery status in ERP/accounting systems
- Prepare daily/weekly/monthly recovery reports
5. Coordination & Escalation
- Coordinate with Credit Controller, Sales, and Accounts teams
- Escalate critical/default cases to Credit Controller or Legal team
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
