*Job Title: Operations Manager*
*Location:* Indore | *Employment Type:* Full-time
*Job Description:*
We are looking for a proactive and responsible Operations Manager to oversee daily business operations, manage teams, and ensure smooth coordination between departments. The ideal candidate should be able to streamline processes, monitor team performance, resolve operational issues, and ensure high service quality.
*Key Responsibilities:*
* Manage and supervise daily operations.
* Lead and coordinate operations, telecalling, and support teams.
* Monitor team performance and ensure targets are achieved.
* Handle client queries and operational escalations.
* Prepare daily/weekly reports and maintain operational records.
* Improve workflows and implement efficient processes.
* Coordinate with employees for smooth business operations.
*Requirements:*
* Master's degree in Operation Management.
* 2–5 years of experience in operations or team management.
* Strong leadership, communication, and organizational skills.
* Proficiency in MS Excel, Google Sheets, and basic reporting.
* Ability to multitask and work in a fast-paced environment.
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
