Receptionist Cum Admin ( Receptionist & Office Administrator)
About Company:
Artha Energy Resources is a developer and owner of Solar Energy Projects. The organisation provides IPP solutions, EPC and O&M solutions to C&I customers across 17 states in India.
Role Overview
The Receptionist & Office Administrator is responsible for managing the front desk, ensuring a professional first impression for all visitors, and supporting smooth day-to-day office operations through efficient administration, vendor coordination, and discipline enforcement.
Reports To: EA / Managing Partner
Location: Office No.5, 1st Floor, Surya Mahal Building, B Bharucha Rd, Kala Ghoda, Fort, Mumbai Maharashtra – 400013.
Qualification & Experience
- Graduate in any discipline.
- 2–5 years of experience in Administration, Front Office, or Office Management.
- Experience in vendor management and reception activities preferred.
Success Definition - Office runs smoothly with strong discipline, seamless front desk management, efficient vendor coordination and a professional environment.
Key Responsibilities
Front Desk & Reception Management
- Greet all visitors professionally
- Ensure minimal guest waiting time (<5 mins)
- Maintain visitor records
- Handle incoming calls and routing
- Ensure reception area cleanliness
Office Administration
- Maintain office supplies and inventory
- Coordinate housekeeping and maintenance
- Manage courier logs
- Ensure office infrastructure is functional
Vendor Management
- Source vendors (minimum 5 quotes)
- Maintain vendor database
- Negotiate best pricing
- Manage AMC and service vendors
Invoice & Billing Coordination
- Collect and verify invoices
- Maintain proper records
- Coordinate with Accounts for payments
- Track due dates
Office Discipline & Decorum
- Ensure punctuality and discipline
- Enforce dress code compliance
- Maintain professional environment
Guest Experience & Hospitality
- Prepare meeting rooms
- Ensure premium experience
- Offer refreshments to guests
IT Asset Management & Coordination
- Maintain inventory of mobiles, laptops and IT accessories
- Track asset issue, returns and handover at onboarding/offboarding
- Coordinate with IT vendor for repairs, replacements and troubleshooting
- Ensure proper documentation and tracking of all IT assets
Pantry & Office Support Team Management
- Manage pantry operations (stock, quality, hygiene)
- Supervise office boys and allocate daily tasks
- Ensure meeting refreshments and daily office service readiness
- Maintain discipline and performance standards for support staff
Key Deliverables
- Professional guest experience
- Fully functional office with zero downtime
- Disciplined office environment
- Accurate IT asset tracking
- Efficient vendor and pantry management
KPIs
- Guest waiting time
- Admin uptime
- Invoice turnaround time
- Vendor efficiency
- Cleanliness and discipline feedback
- Asset tracking accuracy
Skills & Competencies
- Communication skills
- Negotiation ability
- Basic accounting knowledge
- Multitasking ability
- Professional etiquette
Behavioural Expectations
- Presentable and professional
- Proactive and accountable
- Detail-oriented
