Responsibilities
- Manage end-to-end implementation and onboarding of clients for our [product/service], from initial kickoff through successful go-live.
- Prepare, maintain, and update implementation plans, process documentation, and client-facing materials.
- Conduct product demonstrations, training sessions, and client walkthroughs.
- Coordinate with Sales, Product, Engineering, and Support teams to ensure implementations are delivered on schedule.
- Track implementation milestones, communicate project status, and follow up on outstanding action items.
- Respond to client questions during onboarding and coordinate with the appropriate internal teams to resolve issues.
- Support clients through go-live and ensure a smooth transition to ongoing account management or support.
Requirements
- Strong written and verbal communication skills.
- Good presentation and client-facing skills.
- Strong documentation and organizational abilities.
- Ability to manage multiple stakeholders and implementation timelines.
- Experience in client onboarding, implementation, project coordination, SaaS, or a related field is preferred.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
