Company Description
Codestrela Technologies Pvt Ltd. is a client-oriented and quality-conscious software development company located in Nagpur. We offer a wide range of services and solutions in the areas of Business Applications, Product Development, and Web/E-Commerce Applications. In addition, we provide guidance to students to help them apply their knowledge in real-world projects.
Job Summary: We are looking for a confident and enthusiastic Tele Caller Executive to generate business opportunities by connecting with potential clients over phone calls. The candidate will be responsible for introducing our ERP software solutions, understanding customer requirements, qualifying leads, and scheduling product demonstrations for the Sales Team.
Key Responsibilities:
- Make outbound calls to prospective customers using the provided database.
- Introduce the company's ERP software and explain its key features and benefits.
- Identify customer requirements and qualify leads.
- Schedule product demonstrations or meetings for the Sales Team.
- Follow up with potential clients through calls, emails, and WhatsApp.
- Maintain accurate records of customer interactions in CRM/Excel.
- Build and maintain positive relationships with prospects.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Coordinate with the Sales Team regarding qualified leads and customer feedback.
- Stay updated on company products, services, and industry trends.
Required Skills:
- Excellent verbal communication skills in English and Hindi.
- Good interpersonal and convincing abilities.
- Strong negotiation and persuasion skills.
- Basic knowledge of MS Office (Excel, Word, Outlook).
- Ability to handle customer objections professionally.
- Positive attitude with a target-oriented approach.
- Quick learner and self-motivated
Preferred Qualifications:
- Graduate in any discipline.
- Previous experience in telecalling, customer service, inside sales, or lead generation will be an added advantage.
- Experience in B2B sales or IT/software industry is preferred.
What We Offer
- Paid Sick Leave as per company policy.
- Healthy work-life balance with alternate Saturdays and all Sundays as weekly offs.
- Comprehensive training on ERP software, products, and sales processes.
- Opportunities for professional growth and career advancement within the organization.
- Exposure to innovative ERP solutions and diverse business industries.
Key Performance Indicators (KPIs)
- Number of outbound calls made.
- Qualified leads generated.
- Product demos scheduled.
- Follow-up conversion rate.
- Monthly target achievement.
- CRM data accuracy and timely updates.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Education:
Experience:
- Telemarketing: 2 years (Preferred)
Work Location: In person
