About Evernorth Health Services:
Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.
About Cigna:
The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.
Position Overview:
This position will support security engineering and operations in collaboration with our global security engineering teams. The role involves supporting security infrastructure and log source monitoring, access provisioning, and security automation workflows. This role will be responsible for performing standard operating procedures for outage handling and log monitoring, responding to incident alerts, performing incident triage, conducting vulnerability scans, and collaborating with operations and development teams.
Education:
- Any bachelor’s degree (Full time)
Experience:
- Minimum of 5 – 8 years of experience in a Security Operations Center or Security Engineering.
Skills:
- Strong analytical and technical skills.
- Innovative thinker with strong communication skills
- Strong experience withSIEM platforms
- Familiarity withITSM platforms.
- Experience managing and leveragingvulnerability scanning tools
- Understanding ofincident response processes and escalation protocols.
- Proficiency in scripting or automation (Python, PowerShell, etc.).
- Strong analytical and troubleshooting skills.
- Experience working in a24/7 SOC environment or withfollow-the-sun support models.
- Familiarity withaccess management andidentity governance tools.
- Exposure toDevSecOps practices and secure integration pipelines
- Excellent communication and documentation abilities.
- Proven ability to perform in-depth data analysis and present insights in a clear
manner
- Ability to adapt in a dynamic work environment, learn quickly, contribute
solutions
- Ability to prioritize and meet timelines and deadlines
- Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
- Carrying out analytics and metrics
Responsibilities:Core Engineering Monitoring Functions:
- Develop and maintainStandard Operating Procedures (SOPs) for outage handling and log source monitoring in theSIEM.
- Monitor and respond toITSM error tickets and alerts.
- PerformLevel 1 triage and response for security incidents and anomalies.
- Conductovernight ad-hoc vulnerability scans and ensure timely reporting of findings.
- Supportaccess setup and provisioning for SOC tools and platforms.
- Maintain and report onSOC metrics and health checks to ensure operational readiness.
Collaboration Support:
- Coordinate withOperations team for off-hours support and escalation.
- Engage resources for early morning coverage and integration tasks.
- Work with development teams to supportintegration coding and automation efforts (based on talent availability).
- Collaborate with release management to ensureminimal after-hours impact during change cycles.
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
