Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BusinessObjects Data Services
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and resolutions to support knowledge sharing and continuous improvement.
- Assist in the implementation of system updates and enhancements to improve overall functionality.
- Support junior team members by providing guidance and sharing expertise.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.
- Strong analytical and problem-solving abilities to diagnose and resolve technical issues effectively.
- Experience with data integration, transformation, and migration processes within enterprise environments.
- Ability to work with various data sources and ensure data quality and consistency.
- Familiarity with monitoring tools and techniques to maintain system health and performance.
- Excellent communication skills to interact with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in SAP BusinessObjects Data Services.
- This position is based at our HDC3C - SEZ location.
- A 15 years full time education is required.
