About HavStrategy
HavStrategy is a full-service, data-driven D2C performance marketing agency for beauty, fashion, lifestyle and luxury brands. We build full-funnel revenue systems - not just campaigns - across Meta Ads, Google Ads, TikTok, influencer, SEO, retention (email/SMS) and CRO, optimising for contribution margin and profitable scale. We have scaled 150+ D2C brands and generated $15M+ in client revenue.
Role overview
We are hiring an Account Director / Client Servicing Lead to own senior client relationships across our D2C accounts - retention, growth and satisfaction. You are the strategic bridge between our clients and our performance, creative, SEO and retention teams.
Key responsibilities
- Own a portfolio of D2C client accounts; drive retention, upsell and account growth.
- Act as the senior point of contact and build trusted relationships with founders and brand leaders.
- Translate client goals into clear briefs and coordinate performance, creative, SEO and retention teams.
- Own account commercials - forecasting, budgets and profitability.
- Lead account managers/executives and review work before it reaches clients.
- Present strategy, performance and growth roadmaps in monthly reviews.
Requirements
- 5+ years in client servicing / account management at a digital or performance marketing agency.
- Proven track record of retaining and growing D2C / ecommerce accounts.
- Strong understanding of performance marketing, creative and full-funnel growth.
- Excellent communication, commercial and team-leadership skills.
Tools: GA4, Meta / Google Ads dashboards, project management tools (Asana / Trello / ClickUp).
To apply: Share your resume and a short note on the accounts you have grown.
Pay: ₹1,200,000.00 - ₹2,200,000.00 per year
Work Location: In person
