Job Title: Receptionist
Position Summary
The Receptionist is the first point of contact for visitors and callers. This role is responsible for delivering exceptional customer service, managing front-desk operations and providing administrative support to ensure smooth daily office functioning.
Key Responsibilities Front Desk & Customer Service
- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and forward incoming phone calls.
- Maintain a tidy and organized reception area.
- Provide accurate information to visitors and clients.
Administrative Support
- Handle incoming and outgoing mail, deliveries and courier services.
- Manage office supplies and place orders as needed.
- Schedule and coordinate meetings, appointments and conference rooms.
- Assist with data entry, filing and document preparation.
- Support various departments with routine administrative tasks.
Communication & Coordination
- Maintain updated contact lists.
- Coordinate with building management regarding facility issues.
- Assist in communicating office updates, announcements and memos.
Qualifications & Skills
- High school diploma or equivalent (Associate's degree preferred).
- Proven experience as a receptionist, front desk agent or similar role.
- Excellent verbal and written communication skills.
- Professional appearance and demeanor.
- Strong organizational and multitasking abilities.
- Proficient with MS Office (Word, Excel, Outlook).
- Customer-service oriented with a positive attitude.
Working Conditions
- Full-time role with on-site presence.
- May require occasional overtime during peak periods.
Key Competencies
- Customer service excellence
- Time management
- Problem-solving
- Teamwork
- Attention to detail
- Reliability and discretion
Job Types: Full-time, Fresher
Pay: ₹8,000.00 - ₹20,000.00 per month
Work Location: In person
