Admin Assistant – Sales Order Management

Texmo Group
Coimbatore, Tamil Nadu

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Job details

3 days ago

Benefits

Provident Fund
Paid holidays
Health insurance
Life insurance

Qualifications

Multilingual
ATS
HR sourcing
Human resources
Recruiting

Full job description

Job Description
As our Admin Assistant - Sales Order Management member, you are responsible for managing the complete sales order process, from order receipt to delivery and invoicing. Key responsibilities include order entry, tracking order status, resolving order-related issues, maintaining records, and ensuring compliance with company policies and service standards.

Responsibilities
Team Management
- Lead, teach and develop the team.
- Assign workloads, prioritise daily activities and monitor team performance.
- Encourage ownership, collaboration and continuous improvement to achieve departmental goals and objectives.
Sales Administration / Order Management
- Manage the end-to-end order-management process from order receipt to shipment; the detailed process may differ by location.
- Ensure timely and accurate order processing, order acknowledgements and customer communication.
- Monitor the order backlog and resolve issues affecting delivery performance; the detailed approach may differ by location.
- Act as the primary escalation point for customer order-related issues.
- Coordinate with cross-functional teams.
Forecast Management
- Coordinate monthly sales forecasts with Account Managers.
- Consolidate and circulate the rolling 12-month forecast by the 25th of each month.
- Monitor forecast accuracy, analyse variances and obtain improvement actions from the respective Key Account Managers (KAMs).
Continuous Improvement
- Use A3 methodology and Root Cause Analysis (RCA) to resolve recurring issues and implement sustainable corrective actions.
- Improve and implement SOPs for all processes of order management and implement them in all global plants.
- Train and develop team members in Order Management processes, systems, SOPs, Lean, Daily Work Management (DWM) and customer-service standards.

Requirements

More Information

About the Hiring Team
Palani Selvaraj
Recruiter & Professional Consultant
- Strategic leader offering over 14+ years of multicultural experience in spearheading entire functions of HR Operations, Talent Acquisition, Talent Development, Staffing, HR Consulting, Assessment, Training, and Operations & maintaining relations with different parties including govt. parties and others
- Experienced in representing Company before Govt. Authorities like the Factory Inspectorate, Addl. Labor Commissioner, Govt. Labor Officer, PF & ESIC Authorities, LWF Authorities, District Magistrates, and Police Department. Affiliated with National HRD Network (NHRD), ISTD, NIPM, SHRM, CII & EFSI
  Recognized as a key resource with strong operations & business skills with excellence in developing tools for recruitment and assessment for analyzing competencies and profiling; acquired business-aligned HR/ER acumen to meet the deliverables of the organization with a workforce of more than 1000
- Drove entire functions of talent acquisition, training & development, coordinating with the HR & development team; introduced numerous employee engagements activities and Implemented strategies like restructuring pay package, and HR care, and improving the employee retention rate also reduced apprentice attrition level by 60% through introducing innovative employee benefits & incentives (flex time & onsite day-care)
- Successfully managed direct & indirect teams simultaneously; set inspirational goals for the team, defined KPIs & metrics for the HR & Administration Team and ensured the achievement of the goals; collaborated with the senior level management team in the decision-making process; added value to the overall efforts of the organization in driving organizational objectives
Renukadevi Chandrasekar
Recruiter & Professional Consultant
- An In-house Talent Acquisition professional with 1+ Yrs. of experience in Post recruitment.
- Experience in handling new joining on boarding processes and Personal File Management
- Supporting the recruitment team in hiring entry-level openings.
- Multilingual and trained to source in the Job portals
- Interested to explore the complete Recruitment Life Cycle.
Manikandan M
Recruiter & Professional Consultant
- Senior HR with 8+ years of experience in end-to-end recruitment, specializing in sourcing and hiring highly skilled white-collar professionals across industrial, engineering, manufacturing, and IT functions.
- Experienced in strategic talent sourcing, candidate screening, and stakeholder management, with a strong track record in high-volume and niche skill hiring using advanced sourcing techniques and CRM/ATS platforms.
- Skilled in collaborating with hiring managers, driving workforce planning, and managing the complete hiring lifecycle including offer negotiation, on boarding, and talent retention to support organizational growth.
Bhuvaneswar V
Recruiter & Professional Consultant
- Dynamic HR Recruiter with strong 5+ years of experience across manufacturing, automation, automotive, iron & steel, fertilizer, chemical, sugar, and FMCG sectors.
- Skilled in end-to-end recruitment, talent sourcing, and workforce planning, with a proven ability to hire talent from entry-level to leadership roles across technical and functional domains.
- Experienced in building strong client relationships, managing high-volume and niche hiring through job portals, LinkedIn, and ATS platforms, and driving seamless on-boarding processes. Adept at recruitment analytics, stakeholder coordination, and delivering quality talent aligned with business objectives.
Training & Progression
- A career ladder system, which defines the career progression path for employees based on their skills, experience, and length of service.
- Integrated career progression framework with other processes in the organization as performance reviews, goals and OKRs, and promotion management.
- Internal Hiring – Advertising posts and promotion opportunities within the organization.
- Providing employee development that readies workers for progression, such as training, coaching, mentoring, or involvement in special projects.
- Regular Training Opportunities to develop skills at all levels.
- Mentoring and Coaching schemes that give the individual’s the attention they need.
Benefits
Remote Working

Medical Insurance

Life Insurance

Mental Well-being

Family Support and Care

Uniform

Paid Holiday

Learning Environment

Subsidised Healthy Meals

Work-Life Balance

Annual Health Check-ups

Teamwork

Safety and Working for the Community

Open and Transparent Culture
Application Tips
Be curious

Researching our company will help you in your application and in subsequent rounds of interviews too. Find out about us and follow us on social media to know more about our company culture and values. It would be helpful for you to visit our website and know more about our products, people & processes. This will help you decide if a career with us is right for you, and ensure that you send in your application with relevant and correct information.

Complete the application

Every job has a specific set of requirements. In order to boost your chances of being hired, please send in a complete application with all supporting documents and information that is needed by our team. It is good to be accurate, truthful, and correct in your application. We would recommend that you review your application before sending it to us, and focus on quality of content rather than quantity of information.

Referrals

Referrals and references help boost job applications. Getting someone to write a testimonial or recommendation for you can certainly strengthen your prospects. Please be sure to include all contact details of the person who is referring you to us. We may contact the person to find out more about you, so making it a professional and honest referral will help you.

Follow the instructions

This is the biggest application tip that we can give you: read the instructions thoroughly before you send the application over to us. Following the instructions correctly & fully will ensure that your resume goes through the hiring process smoothly and gets processed by the right person at the right time. It will increase your chance of being called for an interview and getting hired.
Application Process
Resume screening

Send in your resume with all the information required. We usually take 10 working days to look over the applications and arrive at a decision – we promise to let you know either way. If your resume is cleared, you move to the next stage in the recruitment process.

Preliminary meeting

This can take place via a video call or a phone call, or even a direct meeting. This preliminary meeting gives us the chance to get to know you more and to clear you for the next round of assessment.

Assessment round

In this round, you will go through a technical or a functional assessment depending on the role that you have applied for. There is also a DiSC assessment round for candidates who apply to us for key roles.

Final interview

If you have made it this far then you get to meet the team leaders or top management of our company – depending on the job that you have applied for. The final interview helps us understand you even more before we hire you for the job.
Working in Coimbatore, India
Coimbatore is one of the major metropolitan cities in the Indian state of Tamil Nadu. It is surrounded by the Western Ghats mountain range to the west and the north, with reserve forests of the Nilgiri Biosphere Reserve on the northern side.

Coimbatore was rated as one of the safest cities in India for women, and a major hub for manufacturing, education and healthcare. It is also referred to as “the Pump City” as it supplies nearly 50% of India’s requirements of motors and pumps.

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