Job Title
Tele caller / Customer Service Associate (MALE/Female )
Location: Ground : Floor, 11, O Shaughnessy Rd, Langford Town, Langford Gardens, Bengaluru, Karnataka 560025
Salary & Incentives
- Base Salary: ₹20000– 25000₹ per month (based on experience)
- Performance Incentives:
- Commission on successful conversions
- Bonuses for reaching monthly sales targets
- Rewards for client retention and satisfaction
Key Responsibilities
- Use and adapt call scripts based on client context.
- Generate new leads and maintain relationships with existing clients.
- Make cold calls (to both active and lapsed clients) to drive sales.
- Accurately record call details and maintain documentation.
- Analyze call outcomes and report insights to the Team Lead.
- Follow organizational standards and call guidelines.
- Meet or exceed daily/weekly call quotas and sales targets.
Required Skills & Qualifications
- MALE/Female candidates preferred
- Minimum education: +2 (12th grade) or above
- Strong fluency in spoken and written English
- Excellent communication and interpersonal skills
- Proven experience in telecalling, telesales, or a comparable role
- Capable of efficient data entry and documentation
- Sales-oriented mindset with effective negotiation and closing skills
Preferred Skills & Qualifications
- Experience using CRM software and telephone systems
- Strong research skills for prospecting new clients
- Adaptable communication style tailored to differing customer personalities
- Demonstrated sales track record in telecalling or phone-based roles
- Familiarity with tools like Excel, Zoho CRM, Freshdesk, or similar CRMs
Job Type: Full-time
Pay: Up to ₹25,000.00 per month
Benefits:
Experience:
- Inside sales: 1 year (Required)
- Telemarketing: 1 year (Required)
Language:
- English (Preferred)
- Kannada (Preferred)
- Hindi (Preferred)
Work Location: In person
