Intune / MDM Engineer (L3) – Tenant‑to‑Tenant Migration Act as the L3 technical lead for Microsoft Intune (MDM/MAM) within the tenant‑to‑tenant migration program.Own the end‑to‑end Intune migration strategy, design decisions, and execution approach.Perform in‑depth assessment of existing Intune architecture, policies, device posture, and dependencies.Design the target‑state Intune architecture aligned with security, compliance, and enterprise standards.Lead device migration planning for Windows, iOS, Android, and macOS, including enrollment and re‑enrollment strategy.Re‑architect and optimize compliance policies, configuration profiles, security baselines, and app protection policies.Manage Conditional Access integrations and device‑based access controls in coordination with Identity and Security teams.Lead pilot migrations and phased rollouts, ensuring minimal business disruption.Act as final escalation point for complex Intune, device compliance, and enrollment issues.Troubleshoot advanced issues related to Autopilot, app deployment, certificate profiles, and device trust.Coordinate closely with Exchange, Teams, SharePoint, and Security SMEs to manage cross‑workload dependencies.Provide technical guidance and mentoring to L2 support engineers.Maintain detailed design documentation, migration runbooks, and operational standards.Engage Microsoft support and vendors for critical incidents and product limitations.Lead post‑migration stabilization, continuous improvement, and optimization initiatives.
