About the Role
We are looking for a proactive and organised Assistant to the Head of Sales & Marketing to support the management of domestic and international sales, customer coordination, business development and marketing activities.
The role will involve working closely with the Head of Sales & Marketing and coordinating with customers, distributors, export clients, production, purchase, accounts, logistics and management to ensure smooth execution of business activities.
Key ResponsibilitiesSales & Business Development
- Assist the Head of Sales & Marketing in managing domestic and international sales activities.
- Coordinate with existing customers, distributors, dealers, importers and international clients.
- Follow up on new enquiries, quotations, samples, orders and repeat business.
- Maintain regular follow-ups with customers and ensure timely responses to their requirements.
- Prepare and share quotations, price lists, product details and commercial proposals.
- Maintain a structured database of leads, customers, enquiries and sales opportunities.
- Track enquiries from initial contact through sampling, negotiation, order confirmation and dispatch.
- Assist in identifying new customers and potential markets in India and overseas.
- Coordinate with the sales team on monthly/quarterly sales targets and follow-ups.
International Sales & Export Coordination
- Assist in coordinating with international customers, distributors and importers.
- Prepare export-related commercial documents and coordinate with the relevant internal teams.
- Follow up on samples, purchase orders, production status, shipping schedules and dispatches.
- Coordinate with logistics/freight forwarders for shipment-related requirements.
- Maintain records of international enquiries, quotations, orders and shipments.
- Assist in preparing information required for export documentation and customer communication.
Customer & Order Coordination
- Act as a coordination point between customers and internal departments.
- Follow up with Production, Purchase, Quality, Accounts and Logistics to ensure orders are executed on time.
- Track order status and proactively communicate delays or changes to customers.
- Coordinate product samples, artwork approvals, packaging requirements and product development discussions.
- Maintain proper records of customer specifications, pricing and commercial terms.
Marketing Support
- Assist in planning and executing domestic and international marketing activities.
- Coordinate with designers/agencies for product presentations, brochures, catalogues, social media content and marketing materials.
- Support new product launches and prepare product information for customers and sales teams.
- Assist in market research, competitor analysis and identifying new product opportunities.
- Help maintain and update the company's website, product catalogue and digital marketing materials where required.
- Coordinate participation in trade fairs, exhibitions and business events.
MIS & Reporting
- Prepare regular sales reports, enquiry reports, order status reports and customer follow-up reports.
- Maintain sales and customer data in Excel/CRM/ERP.
- Track outstanding quotations and pending customer responses.
- Assist the Head of Sales & Marketing in preparing sales forecasts and management reports.
- Monitor customer-wise and product-wise sales performance.
Candidate Profile
- Graduate in BBA, B.Com, MBA Marketing or equivalent.
- 2–5 years of experience in FMCG sales, business development, exports or sales coordination.
- Experience in the food, beverage, tea, coffee or related FMCG industry will be preferred.
- Excellent written and verbal communication skills.
- Strong follow-up and coordination skills.
- Good working knowledge of MS Excel, PowerPoint and Word.
- Comfortable communicating with customers over email, phone and online meetings.
- Ability to manage multiple enquiries and priorities simultaneously.
- Should be proactive, organised, detail-oriented and commercially aware.
- Willingness to travel occasionally for customer meetings, exhibitions and business development activities.
Pay: ₹12,416.63 - ₹43,275.04 per month
Experience:
- Marketing: 1 year (Preferred)
Language:
Location:
- Vile Parle, Mumbai, Maharashtra (Required)
Willingness to travel:
Work Location: In person
