Manager - Quality will be responsible for overseeing and ensuring the quality of third-party collection processes for our clients in the USA. The role requires a keen eye for detail, strong analytical skills, and the ability to implement and maintain quality assurance standards. This position will involve close collaboration with various teams to ensure compliance with industry regulations and client requirements.
This is a BPO kind of role, please do not apply from medical or manufacturing background.
Pay: ₹1,200,000.00 - ₹1,500,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- Do you have experience in call quality analysis?
Work Location: In person