Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Talend ETL
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves overseeing the smooth operation and maintenance of application systems, ensuring that any issues are promptly identified and resolved. The role requires continuous monitoring of application performance, coordinating with various teams to address challenges, and facilitating effective communication to maintain system reliability. The position demands a proactive approach to managing application environments, supporting end-users, and contributing to the overall stability and efficiency of the software solutions in place.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve application support processes and workflows to enhance team productivity.
- Mentor junior team members to develop their skills and support their professional growth.
- Coordinate incident management and ensure timely resolution of critical issues.
- Facilitate knowledge sharing sessions to promote best practices within the team and across departments.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Talend ETL.
- Strong experience in data integration and transformation processes using Talend ETL tools.
- Ability to troubleshoot and resolve complex application support issues related to ETL workflows.
- Familiarity with monitoring and performance tuning of ETL jobs to ensure optimal system operation.
- Experience working collaboratively with cross-functional teams to deliver effective solutions.
- Good communication skills to document and convey technical information clearly.
Additional Information:
- The candidate should have minimum 5 years of experience in Talend ETL.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
