Job Summary: We are seeking an experienced Business Analyst with a strong background in the Life Insurance domain to join our team. The ideal candidate will bridge the gap between business stakeholders and technical teams, ensuring business requirements are accurately captured, analysed, and translated into effective solutions.
Key Responsibilities:
-
Gather and document business requirements for Life Insurance products, including Term, Whole Life, ULIPs, and Annuities.
-
Work closely with product owners, underwriters, actuaries, and IT teams to define business processes and solutions.
-
Create detailed functional and non-functional specifications.
-
Conduct gap analysis between the current and desired states.
-
Collaborate with QA teams to develop test cases and validate solutions.
-
Lead and facilitate requirement-gathering workshops, user story development, and sprint planning sessions.
-
Support User Acceptance Testing (UAT) and assist in defect triage and resolution.
-
Develop process flow diagrams, use case diagrams, and data flow diagrams, along with other BA documentation.
-
Stay updated with trends in the insurance industry and recommend improvements.
-
Ensure solutions comply with regulatory requirements and business policies.
-
Assist in system implementation for life insurance applications.
-
Prepare Business Requirement Documents (BRD), Functional Specification Documents (FSD), and process workflows.
Required Skills & Qualifications:
-
7+ years of experience as a Business Analyst in the Life Insurance domain.
-
Strong understanding of Life Insurance products (term, whole, universal life, annuities, riders, etc.) and policy lifecycle.
-
Experience with policy administration systems, claims, underwriting workflows, or new business processing.
-
Familiarity with Life Insurance regulatory requirements and compliance standards in insurance (e.g., IRDAI, HIPAA, GDPR, where applicable).
-
Proficiency in tools such as JIRA, Confluence, Visio, Excel, SQL, etc.
-
Excellent analytical, communication, and stakeholder management skills.
