Job Title: Admission Counselor/telecaller
Department: Sales & Counseling
Location: indore
Reporting To: Admission Head
Company: The Trading Institute
Job Summary
The Admission Counselor is responsible for guiding prospective students through the enrollment process, providing accurate information about courses and programs, and ensuring a smooth admission experience. The role combines academic counseling, sales, and customer relationship management to achieve monthly admission and revenue targets.
Key Responsibilities
- Handle incoming calls, walk-ins, and online inquiries from prospective students.
- Counsel students and parents regarding available courses, fees, training structure, and career outcomes.
- Convert leads into admissions through effective follow-up and persuasive communication.
- Maintain records of student inquiries, follow-ups, and admissions in the CRM system.
- Coordinate with marketing and operations teams for smooth execution of promotional campaigns.
- Achieve assigned monthly admission and revenue targets.
- Provide post-admission support to ensure student satisfaction.
- Participate in events, seminars, and outreach activities to promote institute programs.
Skills & Competencies
- Excellent communication and presentation skills (Hindi & English).
- Strong convincing and interpersonal abilities.
- Target-oriented and self-motivated.
- Basic computer and CRM knowledge.
- Professional attitude and positive approach toward work.
Qualifications
- Graduate .
- Minimum 6 month-1 years of experience in counseling or sales (Education/Training industry preferred).
Compensation
- Fixed Salary: ₹15,000-₹20,000/month (negotiable as per experience)
- Incentives: Based on monthly admission/revenue performance
- Additional rewards for achieving top performance slabs
Working Hours
- 10:00 AM – 06:30 PM (Monday to Saturday)
- Sunday: Weekly off or rotational off
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
