Job Summary
We are looking for a result-oriented Business Development Executive to generate new business opportunities and drive sales for iTours – Travel ERP & CRM Software.
The ideal candidate should have strong communication, sales and negotiation skills, with the ability to understand customer requirements, demonstrate the product and convert qualified prospects into customers.
Key Responsibilities
- Generate new business opportunities through outbound calls, email, WhatsApp, digital leads, references, exhibitions and other channels.
- Identify and connect with travel agencies, tour operators, DMCs and travel businesses.
- Understand prospects' business processes, challenges and software requirements.
- Conduct product presentations and online demos of iTours.
- Explain the value proposition, features and benefits of the software.
- Follow up consistently with prospects and maintain an organized sales pipeline.
- Prepare and share quotations/proposals as required.
- Handle objections and negotiate effectively to close deals.
- Achieve assigned monthly and quarterly sales targets.
- Maintain accurate lead, follow-up and opportunity information in the CRM.
- Coordinate with the Technical Support, Implementation and Management teams during customer onboarding.
- Develop long-term relationships with customers and identify opportunities for upgrades, additional modules and referrals.
- Participate in travel exhibitions, industry events and networking activities when required.
- Monitor competitor offerings and provide market feedback to the management team.
Key Skills
- Excellent verbal and written communication skills.
- Strong sales, negotiation and closing skills.
- Good presentation and demo skills.
- Strong follow-up and relationship-building abilities.
- Target-oriented and self-motivated approach.
- Ability to understand customer pain points and propose suitable solutions.
- Good knowledge of CRM and sales processes.
- Comfortable using CRM, email, WhatsApp, video conferencing and other sales tools.
- Strong objection-handling and problem-solving skills.
Performance KPIs
- Monthly sales target achievement
- Qualified leads generated
- Demo-to-conversion ratio
- Lead follow-up and response time
- Number of demos conducted
- Conversion rate
- Revenue generated
- Collection/payment realization
- Customer acquisition
- Pipeline value and accuracy
- Customer referrals and upselling opportunities
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Work from home
Work Location: Remote
