Job Title
Dispatch Executive
Department
Warehouse / Logistics
Reports To
Warehouse Supervisor / Warehouse Manager
Job Summary
The Dispatch Executive is responsible for ensuring the timely and accurate dispatch of materials, products, or shipments. The role involves coordinating with the warehouse, logistics, and transport teams to ensure all dispatch activities are completed as per company procedures and customer requirements.
Key Responsibilities
- Plan and coordinate daily dispatch activities.
- Verify customer orders before dispatch.
- Prepare dispatch documentation, including invoices, delivery challans, e-way bills, and transport documents.
- Ensure products are packed, labeled, and dispatched accurately.
- Coordinate with transporters and courier partners for timely deliveries.
- Track dispatched shipments and provide updates to internal teams and customers.
- Maintain dispatch records and update ERP/WMS systems.
- Monitor dispatch schedules to meet delivery timelines.
- Ensure compliance with company policies and safety procedures.
- Coordinate with warehouse and inventory teams to resolve dispatch-related issues.
- Handle customer queries regarding shipment status when required.
- Assist in inventory reconciliation related to dispatched materials.
- Prepare daily, weekly, and monthly dispatch reports.
Required Skills
- Good knowledge of warehouse and dispatch operations.
- Understanding of inventory management principles.
- Good communication and coordination skills.
- Strong attention to detail and accuracy.
- Ability to work under pressure and meet deadlines.
- Basic knowledge of Microsoft Excel and MS Office.
- Languages Known: English/Kannada/Hindi
Qualifications
- Bachelor's degree in any discipline (preferred).
- Diploma in Logistics or Supply Chain Management is an added advantage.
Experience
- 1–2 years: Junior Dispatch Executive
- Experience in warehouse, logistics, manufacturing, retail, or e-commerce is preferred.
Key Performance Indicators (KPIs)
- On-time dispatch rate.
- Dispatch accuracy.
- Documentation accuracy.
- Order fulfillment within SLA.
- Shipment tracking and timely updates.
- Minimal dispatch errors or customer complaints.
- Compliance with dispatch and safety procedures.
Working Conditions
- Warehouse and office-based role.
- May require coordination with transporters outside standard business hours.
Pay: ₹20,000.00 - ₹25,000.90 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Provident Fund
Work Location: In person
