Job Title: Admissions Counsellor
Employment Type: Permanent
Job Role: Sales / Counselling
Department: Student Success
Designation: Admissions Counsellor
Branch: Mohali, Punjab
Qualification: Graduation / Post Graduation
Experience: 1–3 Years
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JOB SUMMARY
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As an Admissions Counsellor at DegreeCraft, you will be the most important person in a student's journey. DegreeCraft is India's first outcome-driven education admissions platform. We guide post-12th students and working professionals from course discovery to enrollment, match them to scholarships they qualify for, and fund the remaining gap with India's most affordable education loan at 2% per semester.
You will work directly with students and their families — many of them first-generation college entrants from Tier 2/3 cities — helping them make the most important decision of their lives: what to study, where, and how to afford it. Your job is to get that answer right, not to close a sale as fast as possible.
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KEY RESPONSIBILITIES
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- Conduct one-on-one counselling sessions with students via in-person, phone, and video calls
- Understand each student's academic background, interests, career goals, and financial situation
- Use DegreeCraft's AI-powered platform to shortlist best-fit courses and UGC-approved universities
- Run eligibility checks across NSP, state schemes, and 200+ corporate grant programmes — before discussing any loan
- Explain DegreeCraft's loan products clearly and honestly to students and parents
- Guide students through the loan application process
- Maintain consistent follow-up through the admission and onboarding journey
- Organise group information sessions and webinars for student communities
- Collaborate with the platform and product teams by sharing real student feedback
- Monitor student progress post-enrollment and flag concerns to the student success team
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QUALIFICATIONS
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- Bachelor's degree in any discipline (Psychology, Education, Commerce, or related fields preferred)
- Post Graduation is an advantage but not mandatory
- 1–3 years of experience in education counselling, EdTech, admissions, or student support
- Familiarity with online/distance learning platforms is a strong plus
- Willingness to learn DegreeCraft's platform and loan products thoroughly
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SKILLS REQUIRED
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- Excellent communication skills in English, Hindi and Punjabi
- Genuine empathy and active listening — you care about the student's outcome
- Strong problem-solving and critical thinking abilities
- Knowledge of Indian higher education systems, UGC regulations, and scholarship programmes
- Comfort with CRM tools, digital platforms, and video counselling software
- Time management and ability to handle multiple student cases simultaneously
- Conflict resolution and the ability to manage anxious students and parents with calm
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WHAT MAKES THIS ROLE DIFFERENT
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- Your performance is measured by student outcomes and scholarship savings — not enrollment volume alone
- Our listing fees are flat and not commission-based, so your recommendation is always genuinely unbiased
- You are backed by a proprietary AI platform and an RBI-Licensed NBFC — you can actually fund a student's dream, not just recommend one
- You will be among the first counselling hires at a company building something entirely new in Indian EdTech
- Fast-track career path: Admissions Counsellor → Senior Counsellor → Counselling Lead → Head of Student Success
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ABOUT DEGREECRAFT
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DegreeCraft is India's education admissions and finance platform.
Website: www.degreecraft.com
Email: [email protected]
DegreeCraft is an equal opportunity employer. We actively welcome applications from candidates from Tier 2/3 cities, first-generation graduates, and underrepresented communities.
Pay: From ₹30,000.00 per month
Work Location: Hybrid remote in Mohali, Punjab
