Job Description – Test Drive Coordinator
Location: Modi Mahindra, Worli Showroom
Department: Sales
Reporting To: Sales Manager
Job Summary
The Test Drive Coordinator is responsible for managing and coordinating all customer test drives, ensuring a seamless, safe, and professional experience. The role supports the sales team by maintaining test drive vehicles, scheduling appointments, assisting customers during test drives, and maintaining accurate records.
Key Responsibilities
- Coordinate and schedule test drives for walk-in and prospective customers.
- Ensure all test drive vehicles are clean, fueled, insured, and in excellent working condition before every test drive.
- Verify customer driving licenses and complete required documentation before test drives.
- Accompany customers during test drives and explain vehicle features, specifications, and benefits.
- Maintain test drive records, vehicle movement logs, mileage, fuel consumption, and customer feedback.
- Coordinate with the Sales, Service, and Workshop teams for vehicle maintenance and availability.
- Follow up with customers after test drives and share feedback with the sales team for lead conversion.
- Ensure compliance with dealership policies, safety standards, and insurance requirements.
- Support sales events, roadshows, and vehicle display activities as required.
- Monitor test drive vehicle utilization and submit periodic reports to management.
Required Skills
- Excellent communication and customer handling skills.
- Strong organizational and coordination abilities.
- Basic knowledge of automobiles and vehicle features.
- Proficiency in MS Excel and CRM/DMS software.
- Ability to manage multiple tasks and work under pressure.
- Good interpersonal and problem-solving skills.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
Work Location: In person
