Are you interested in being part of a team that builds globally scalable Financial systems that support Amazon's current and future growth? Are you seeking an environment where you can use data to drive actionable insights? Does the prospect of working in Amazon’s growing fast paced Finance org get you charged up? If so, Amazon Finance Technology (FinTech) is for you!
The FinTech Business Operations (BizOps) team is looking for a Program Manager to play a significant role in supporting our organization initiatives. BizOps is responsible for ensuring organizational success and defining the metrics to measure efficiency. This role will partner closely with other program managers, recruiting teams, and diverse engineering teams to improve the rhythm of the business.
FinTech is continuing to grow across the globe with development centers in Brazil, Vancouver, and multiple locations in India and the US. Our team builds technology solutions and services that enable Amazon’s new business growth through automation and self-service, while ensuring controllership, compliance with laws and regulations, security, reliability, and scalability. We are in the unique position to look across Amazon Finance & Global Business Services (FGBS), AWS, and Amazon Subsidiaries (Audible, Souq, Studios, Twitch, Whole Foods, etc.) to provide integrated solutions that satisfy the needs of multiple teams at once. Through our products, we aim to provide Amazon competitive advantage for running its business and insights for our customers using the best technologies.
Preferred location Delhi, India. Will consider other India Amazon corporate office locations such as Hyderabad and Bangalore. Location flexibility dependent on candidate experience and proximity to key stakeholders.
Key job responsibilities
Manage the full life cycle of cross-functional and ambiguous projects with considerable impact across multiple organizations
Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified by metrics
Using judgement to partner with customers, internal/external teams, and engineering teams to determine project priority while utilizing efficiency
Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
A day in the life
This role will provide an excellent opportunity to dive deep to deliver results for the FinTech organization. You will be presented with the unique opportunity to make an impact with high leadership visibility. At the same time, you will have the opportunity to develop technical skills through a variety of applications, such as Microsoft Excel, internal AI tools, and other AWS tools. You will be essential to the success of the organization and will join a supportive team with aligned priorities.
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
