Location: Gurgaon (Work From Office)
CTC: Up to ₹6 LPA
Experience: 1+ Year
• 1+ year of experience in operations/support roles
• Basic working knowledge of CRM tools like Salesforce, Leadsquared, Zoho, etc.
• Good proficiency in Microsoft Excel (reports, basic analysis)
• Strong coordination and communication skills
• Detail-oriented with ability to manage daily operational tasks efficiently
About the role
This role is ideal for early professionals looking to build a career in operations. You will support day-to-day execution, ensure smooth process flow, and work closely with internal teams to drive efficiency and accuracy.
What you’ll be doing
Operations execution
• Support daily operations and ensure tasks are completed within timelines
• Maintain data accuracy and follow defined processes
• Track key metrics and highlight issues proactively
CRM & data management
• Work on CRM tools like Salesforce, Leadsquared, or Zoho for data entry and updates
• Maintain lead data hygiene and assist in pipeline tracking
• Generate basic reports and dashboards using Excel
Stakeholder coordination
• Coordinate with internal teams like sales and marketing for smooth execution
• Follow up on tasks and ensure timely closures
• Maintain clear communication across teams
Process support
• Follow existing processes and suggest improvements where required
• Assist in implementing basic automation and workflow improvements
• Identify and flag operational gaps or inefficiencies
What we’re looking for
• Basic understanding of operations and data management
• Good problem-solving and analytical mindset
• Familiarity with CRM tools and Excel
• Ability to work in a fast-paced environment
• High attention to detail and ownership of tasks
• Strong communication and coordination skills
Pay: ₹500,000.00 - ₹600,000.00 per year
Benefits:
- Food provided
- Health insurance
Work Location: In person
