The Gym Manager is responsible for the overall day-to-day management of the gym, ensuring smooth operations, excellent member experience, staff performance, cleanliness, safety, and achievement of membership and revenue targets.
Key Responsibilities:
Manage daily gym operations and ensure the facility runs smoothly.
Supervise trainers, reception staff, housekeeping and other gym employees.
Prepare staff schedules and monitor attendance and performance.
Handle new membership enquiries, renewals and membership sales.
Follow up with leads and inactive/expired members.
Maintain good relationships with members and resolve complaints professionally.
Ensure trainers provide proper guidance and maintain professional standards.
Monitor gym cleanliness, hygiene, equipment condition and safety.
Ensure gym equipment is maintained and report repair requirements promptly.
Monitor daily collections, expenses and basic operational records.
Coordinate promotions, events and membership campaigns.
Maintain member records and ensure accurate data entry.
Encourage member engagement and retention.
Ensure gym rules, policies and safety procedures are followed.
Monitor overall staff discipline, punctuality and customer service.
Prepare regular reports on memberships, sales, collections and operations.
Coordinate with the owner/management regarding operational issues and business performance.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person