Job Description – Soft Services Executive
Position: Soft Services Executive
Department: Operations / Facility Management
Company: Uniservice Facility Management
Location: As per business requirements
Qualification
- Graduate / Diploma in any discipline.
- 2–5 years of experience in soft services or facility management.
- Experience in housekeeping, pantry, pest control, and vendor management.
- Good communication and team management skills.
Job Summary
The Soft Services Executive is responsible for managing and monitoring all soft service operations, including housekeeping, pantry services, pest control, landscaping, and hygiene standards. The role ensures smooth day-to-day operations and high-quality service delivery across client locations.
Roles and Responsibilities
- Supervise housekeeping, pantry, and other soft service teams.
- Ensure cleanliness and hygiene standards are maintained across the facility.
- Monitor housekeeping schedules and manpower deployment.
- Coordinate pest control and landscaping activities.
- Conduct regular inspections and audits of the premises.
- Manage inventory and stock of housekeeping materials and consumables.
- Coordinate with vendors and service providers for timely delivery of services.
- Handle client complaints and resolve operational issues promptly.
- Prepare daily, weekly, and monthly MIS reports.
- Ensure compliance with safety, health, and company policies.
- Train and guide housekeeping staff on SOPs and service standards.
- Monitor attendance, uniforms, grooming, and discipline of staff.
- Maintain records related to soft services operations.
- Support management during events and special requirements.
Key Skills Required
- Housekeeping Management
- Vendor Management
- Team Handling
- Client Relationship Management
- Inventory Control
- MIS Reporting
- Communication Skills
- Problem-Solving Skills
- Time Management
- MS Office (Excel, Word, PowerPoint)
Salary & Benefits
- Salary: As per company standards and experience.
- PF & ESI benefits.
- Medical and accidental insurance.
- Paid leave and statutory benefits.
- Career growth opportunities within Uniservice Facility Management.
Preferred Industry Experience
Candidates from facility management, hospitality, real estate, commercial buildings, hospitals, malls, IT parks, and corporate offices will be preferred.
Pay: ₹30,000.00 - ₹36,500.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
