Core Responsibilities
- Guest Handling: Welcoming guests, managing check-ins and check-outs, assigning rooms, and handing out keys.
- Communication Hub: Answering phone calls, routing messages, and addressing questions about hotel amenities or local attractions.
- Billing and Payments: Processing financial transactions, computing guest folios, and settling bills.
- Issue Resolution: Listening to guest feedback and resolving complaints promptly.
- Department Coordination: Communicating room status updates and special requests directly to housekeeping and management.
Pay: ₹20,000.00 - ₹22,000.00 per month
Work Location: In person