We are seeking a friendly, organized, and customer-focused Receptionist to join our immigration consultancy. The successful candidate will be the first point of contact for clients, providing exceptional customer service while supporting the office with administrative and reception duties. Receptionists typically greet clients, manage calls, schedule appointments, and perform general clerical tasks.
Key Responsibilities
- Welcome clients and visitors professionally.
- Answer and direct incoming phone calls and emails.
- Schedule and confirm client appointments.
- Assist clients with completing intake forms and collecting required documents.
- Maintain accurate client records and electronic filing systems.
- Receive, sort, and distribute mail and courier packages.
- Scan, photocopy, and prepare documents for immigration applications.
- Process payments and issue receipts.
- Maintain office supplies and keep the reception area organized.
- Coordinate with immigration consultants regarding client appointments and file updates.
- Provide general administrative support as required.
Qualifications
- High school diploma; college diploma in Office Administration.
- 1–2 years of receptionist or administrative experience preferred.
- Experience in an immigration office is an asset.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to maintain confidentiality and handle sensitive client information.
- Strong attention to detail and professionalism.
Skills
- Customer service
- Telephone etiquette
- Time management
- Data entry
- Filing and document management
- Professional communication
- Problem-solving
Pay: ₹8,000.00 - ₹10,000.00 per month
Benefits:
Work Location: In person
