Job Title: Supervisor
Firm: BOOM by Boomerang
Location: BOOM, Alembic City
Timing: Mon-Fri (12PM – 10PM)
Sat-Sun (12PM-10.30PM)
Week Off: Once a week (Excluding Saturday & Sunday)
Position Summary
We are seeking a highly energetic and responsible Play Zone Supervisor to oversee the daily operations of our Adult Play Area BOOM by Boomerang. Experience of handling such areas or tasks is a must and staff handling and their training supervision is also preferable. The successful candidate will ensure a safe, clean and enjoyable environment for adults taking part in the play area.
Key Responsibilities
- Safety & Supervision
- Monitor the play area to ensure customer safety, prevent accidents, and respond promptly to emergencies.
- Ensure all staff members attend and complete mandatory monthly safety trainings.
- Oversee staff adherence to all safety protocols, rules, and government-mandated compliance measures.
- Team Leadership
- Supervise, train, guide, and schedule play zone staff, including Crew Members.
- Ensure all grooming standards, behaviour protocols, and safety practices are consistently followed.
- Customer Service
- Deliver exceptional customer service by addressing customer queries, concerns, and complaints promptly.
- Maintain a welcoming and positive environment for our customers.
- Operations & Maintenance
- Conduct regular play area inspections to maintain cleanliness, hygiene, and safety standards.
- Coordinate with the Technical Executive to ensure all play equipment is fully operational and safe.
- Report hazards, technical issues, or maintenance requirements immediately.
- Events & Coordination
- Assist in planning, setting up, and executing birthday parties and special events.
- Work closely with the Sales & Marketing Executive for seamless execution of events and promotions.
- Inventory & Supplies
- Monitor inventory levels for equipment, F&B, and supplies.
- Place orders as needed and ensure timely availability of required materials.
- Compliance & Standards
- Ensure adherence to company policies, SOPs, compliance requirements, and regulatory guidelines.
- Supervise housekeeping standards and verify that all cleaning procedures are followed thoroughly.
- Maintain active coordination with the Technical Coordinator to prevent any operational or equipment-related lapses.
Job Types: Full-time, Permanent
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
