Job Summary
The Branch Manager is responsible for overseeing the day-to-day operations of the branch, managing staff, achieving business targets, ensuring excellent customer service, and maintaining compliance with company policies.
Key Responsibilities
- Manage and supervise daily branch operations.
- Recruit, train, and monitor branch employees.
- Achieve monthly sales and revenue targets.
- Develop business through client acquisition and relationship management.
- Ensure high levels of customer satisfaction and timely issue resolution.
- Monitor staff attendance, productivity, and performance.
- Prepare daily, weekly, and monthly MIS reports.
- Handle branch administration, documentation, and record management.
- Ensure compliance with company policies and legal requirements.
- Coordinate with Head Office regarding operational updates.
- Maintain branch profitability and control operational expenses.
- Conduct regular team meetings and performance reviews.
Required Qualifications
- Bachelor's degree in Business Administration, Management, Marketing, or a related field.
- MBA is preferred.
Experience
- 3–7 years of experience in branch operations, sales, or team management.
Required Skills
- Strong leadership and team management.
- Excellent communication and interpersonal skills.
- Sales and business development abilities.
- Problem-solving and decision-making skills.
- Good knowledge of MS Office (Excel, Word, PowerPoint).
- Ability to work under pressure and meet targets.
- Strong organizational and time management skills.
Salary
- As per company standards (Negotiable based on experience).
Preferred Age
Working Hours
- Full-Time (Monday to Saturday)
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
