Role description
JD For ServiceNow-CustomApp Development:
Agentic Worker development AI Specialist complex OOTB migrations
Auto IT ITSM self Service Mooveworks
Auto IT ITOM Discovery AIOps and Site Reliability Engineering AI Specialist implementation
Auto IT Hardware and Software Asset Management AI Specialist implementation
Auto IT Demand Management and Application Portfolio AI Specialist
implementation
Auto IT Autonomous User Story Generation solution
Auto IT Autonomous Solution Architecture ARB automation
Complex OOTB feature migrations across ITSM ITOM ITAM and SPM
Platform Fundamentals
ServiceNow Glide scripting GlideRecord GlideAjax GlideSystem
Flow Designer and Process Automation Designer
Business Rules Script Includes Client Scripts UI Policies
Update Set and Application Scope management
CMDB data model table relationships CI class hierarchy reconciliation rules
Experience with agentic AI frameworks and Now Assist prompt configuration
ProductSpecific Configuration
ITSM
IncidentChangeKnowledge lifecycle configuration SLA design Virtual Agent NLU Now Assist GenAI integration OOB state model and approval framework configuration
ITOM
MID Server setup and credential management Discovery pattern authoring Service Mapping Event Management rule authoring and grouping HLA configuration Integration
Hub spoke development AIML familiarity for HLA and anomaly detection configuration
ITAM
HAMSAM Pro software normalization license reconciliation asset lifecycle automation
SPM
OKREEA configuration Agile board setup Resource Management Now Assist for SPMCWMGoals Framework RIDACIntegrations RESTSOAP API design Integration Hub
OAuth 20 Tanium API Moveworks connector BoomiDEXCrowdstrike DDIJuniper Mist
Integrations
Autonomous Integrationsintegration design development and ServiceNow API Insights implementation
Skills
Mandatory Skills : ServiceNow-CustomApp Development
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
