Job Title: Branch Manager
Location: Edappal, kottakkal
Department: Operations
Employment Type: Full-Time
Job Summary
We are seeking an experienced and results-driven Branch Manager to oversee the overall operations of the branch, drive student enrollments, lead and develop the branch team, and ensure an excellent student experience. The ideal candidate should possess strong leadership, sales, and operational management skills to achieve business objectives while maintaining high service standards.
Key Responsibilities
- Manage day-to-day branch operations and ensure smooth functioning.
- Drive student admissions and achieve monthly revenue targets.
- Lead, mentor, and monitor the performance of the sales, academic, and support teams.
- Develop and execute local marketing and business development initiatives.
- Ensure timely follow-up of leads and improve conversion rates.
- Monitor student onboarding, attendance, and overall satisfaction.
- Handle student and parent queries, concerns, and escalations professionally.
- Maintain branch discipline and ensure compliance with company policies and SOPs.
- Track branch performance and submit daily, weekly, and monthly reports.
- Manage branch expenses, inventory, and operational resources efficiently.
- Coordinate with the Head Office regarding admissions, academics, HR, and finance activities.
- Foster a positive, performance-oriented work environment.
Required Qualifications
- Bachelor's degree in Business Administration, Management, Education, or a related field.
- Minimum 2+ years of experience as a Branch Manager or in a leadership role, preferably in the EdTech, Education, or Training industry.
- Proven experience in achieving sales and business growth targets.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in MS Office and CRM tools.
- Ability to work in a target-driven and fast-paced environment.
Key Skills
- Leadership & Team Management
- Sales & Business Development
- Branch Operations Management
- Student & Parent Relationship Management
- Marketing & Lead Conversion
- Performance Monitoring & Reporting
- Communication & Negotiation
Pay: ₹30,000.00 - ₹50,000.00 per month
Work Location: In person
