Job Title: Assistant Manager – Salon Operations
Location: Faridabad and Gurgaon
Department: Operations / Salon Management
Experience: 0–2 Years
Qualification: MBA (Preferred)
Job Summary
We are looking for a proactive and customer-focused Assistant Manager to support the day-to-day operations of our salon. This role is ideal for MBA freshers or candidates with up to 2 years of experience who are passionate about customer service, team coordination, and business operations. The Assistant Manager will work closely with the Salon Manager to ensure smooth operations, high customer satisfaction, and achievement of business targets.
Key Responsibilities:
- Assist in managing daily salon operations and ensuring smooth workflow.
- Support the Salon Manager in achieving sales and revenue targets.
- Deliver exceptional customer service and handle customer queries or concerns professionally.
- Coordinate staff schedules, attendance, and daily task allocation.
- Monitor inventory levels and assist in stock management.
- Ensure cleanliness, hygiene, and compliance with salon standards.
- Support recruitment, onboarding, and training of salon staff.
- Prepare daily, weekly, and monthly operational reports.
- Promote salon services, memberships, and retail products to customers.
- Ensure adherence to company policies, SOPs, and service quality standards.
Required Skills:
- Strong communication and interpersonal skills.
- Leadership potential and team coordination abilities.
- Customer-centric approach with problem-solving skills.
- Basic understanding of business operations and sales.
- Good analytical and organizational skills.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Ability to work in a fast-paced retail or service environment.
Eligibility:
- MBA (Marketing, HR, Operations, Retail Management, or equivalent) preferred.
- Freshers or candidates with up to 2 years of experience in retail, hospitality, beauty, wellness, or customer service are encouraged to apply.
- Strong willingness to learn and grow in salon operations and people management.
Preferred Qualities:
- Positive attitude and professional appearance.
- Ability to handle multiple responsibilities effectively.
- Strong customer relationship management skills.
- Flexibility to work weekends and rotational shifts.
What We Offer:
- Structured training and career development.
- Opportunities for rapid growth into Salon Manager and Operations roles.
- Performance-based incentives.
- Employee discounts on salon services and products.
- Supportive and dynamic work environment.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
