Job Description
We are looking for a professional and customer-focused Guest Relations Executive to join our team in Noida. The ideal candidate should have excellent communication skills and experience in handling guests, clients, and front office operations while ensuring a high level of customer satisfaction.
Key Responsibilities
Welcome and assist guests in a professional and friendly manner.
Handle guest inquiries, requests, and complaints promptly.
Ensure a smooth check-in/check-out or visitor management process.
Coordinate with internal departments to meet guest requirements.
Maintain guest records and update databases.
Answer phone calls, emails, and other communication professionally.
Ensure the reception and guest areas are clean and presentable.
Build positive relationships with guests to enhance their experience.
Requirements
Bachelor's degree in any discipline.
Minimum 1 year of experience in Guest Relations, Front Office, Customer Service, Hospitality, or Reception.
Excellent verbal and written communication skills.
Pleasant personality with strong interpersonal skills.
Good knowledge of MS Office.
Strong problem-solving and customer service skills.
Pay: ₹40,000.00 - ₹50,000.00 per month
Work Location: In person
