Job Summary:
We are looking for an enthusiastic and detail-oriented Junior Travel Executive to join our team. The ideal candidate will assist clients with travel planning, bookings, and itinerary management while ensuring an exceptional customer experience.
This is an excellent opportunity for freshers looking to start their career in the travel and tourism industry, as well as for experienced candidates looking to grow with a dynamic organization.
Key Responsibilities:
- Handle inbound and outbound calls related to travel inquiries, bookings, and customer support.
- Assist clients in hotel reservations, cab bookings, and travel arrangements as per their requirements.
- Coordinate with hotels, cab operators, and travel partners to ensure smooth operations.
- Provide travel recommendations, package details, and cost estimates to customers.
- Address customer queries and resolve issues related to bookings in a timely and professional manner.
- Maintain accurate records of bookings, payments, and customer details.
- Stay updated with travel trends, hotel rates, and transportation options to offer the best solutions.
- Work closely with the sales and operations team to optimize service delivery.
Required Skills & Qualifications:
- Bachelor’s degree
- Strong communication and customer service skills
- Basic computer proficiency (MS Office, Email, CRM Software)
- Ability to multitask and work well in a team
- Attention to detail and a passion for travel
- Good negotiation skills to secure the best deals for clients.
Preferred but not mandatory:
- Experience in travel booking systems (Amadeus, Galileo, Sabre, etc.)
- Prior work experience in a travel agency or related field
Benefits:
- Competitive salary with incentives.
- Travel discounts and perks.
- Growth opportunities within the company.
- On-the-job training for freshers
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Experience:
- total work: 1 year (Preferred)
Location:
- Shimla, Himachal Pradesh (Shimla) (Preferred)
Work Location: In person
